![]() ![]() GetHuman7499863 did not yet indicate what Quicken should do to make this right. Your Quicken Canada subscription offers special ‘skip the line’ access to our customer support team. ![]() **I can’t believe Quicken is deliberately blocking valid users from using the app when travelling abroad. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. **My current workaround is to run Quicken in AWS Workspaces (Oregon region), but that’s costing me *$** per month. ![]() I’ve tried multiple VPN apps to originate from a USA IP - no success. I was told that Quicken is only for US & Canadian users, but when I pointed out I was one, but simply on a trip to Italy, then had no good answer. **Multiple calls to Quicken support suggests that Quicken has implemented some form of Geo-blocking “feature”. I used the ’trouble signing in’ option to get a code and then do a password reset, which was accepted each time, but when I tried to login using the new password I got the same error. When I entered my *valid* password I received an “Invalid Credentials” error. I have never had any issues using Quicken when abroad including accessing the web site and upgrading the app.**On **th May Quicken downloaded the latest version and prompted me to login using my Quicken ID after it restarted (all normal so far). Need help Contact our award-winning team of experts for support online and over the phone, or visit our community. If you are being asked to pay for support, you are not talking to the Quicken Care team. You can add investment accounts, real estate holdings and loans, credit card accounts, non-Bank of America. Contact Support Contact support by phone For general Quicken questions and issues: Call us at (650) 250-1900 (see support site for hours). I live in Oregon but travel frequently to Europe and Australia. My Financial Picture allows you to go to a single place to find out the status of your Bank of America accounts, as well as accounts from other institutions that you choose to add to My Financial Picture Footnote 1. ![]()
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